Emily black - Chunky heel - Customisable

For shoes that are as close as possible to your size, we recommend that you measure the length and width of your feet. Our shoe sizes are unique and cannot be compared with those of other brands.

We tend to run smaller from size 39 upwards than other shoe brands, so it's not abnormal to have to opt for 1 or 2 sizes above your usual size in other brands. For example, if you usually wear a size 40 in another brand, you may need to take a size 42 from us. That's why it's important to measure your feet and to follow the size corresponding to your measurements. shown in the table below.

Only by measuring your feet can you choose the right size.

To measure the length of your feet, use the following technique:

1) Stand upright and place your foot flat on a sheet of paper. If you plan to wear your heels with socks, wear socks. Otherwise, go barefoot.

2) With a pencil, draw a line just in front of your longest toe, as well as just behind your heel. Make sure you keep your pencil straight and your body weight in the center of your foot.

3) Measure the distance between the 2 lines.

4) Repeat the same operation with your 2nd foot, as it's common to have one foot longer than the other.

5) Refer to the table below to compare the size of your feet in cm with their European size. If you have two feet of different sizes, we recommend using the larger foot to choose your size.

SIZE CHART

For greater precision in choosing your size, you can also measure the width of your foot. In fact, depending on the width of your foot, you may need to over- or under-size in order to get a shoe more suited to your morphology. If you think you have thin or wide feet, we strongly recommend that you measure the width of your feet after measuring their length. 

In the illustration below, measurement A represents the length of the feet and measurement B represents the width of the feet:

To measure the width of your feet,follow these steps:

1) Use a tape measure, sewing tape or other flexible measuring tool. Your measuring tool should be able to follow the contours of your foot. If you don't have a flexible measuring tool, you can use a piece of paper, a shoelace or a ribbon to measure your foot and then transfer the tool you used (paper, lace, ribbon...) on a ruler.

2) Take the measurement at the widest point of your feet, at the insertion of the toes, as shown in the diagram (measurement B).

3) Then look for your shoe size in the table below, obtained by measuring the length of your feet (measurement A) in the "EU size (A)" column.

4) On the size line, check whether your B measurement (foot width) is in the "thin", "normal" or "wide" category.

WIDTH CHART

For example: I measure the length of my feet (measurement A), and get 23.3 for the left foot and 23.5 for the right. By consulting the size chart, my measurement seems to be close to size 37. I then measure the width of my foot (measurement B) and get 22cm for the left foot and 22.2cm for the right. By consulting the width chart, for a size 37 (23.5cm) (A), my foot width measurement corresponds to an average width for this size (between 21.5cm and 22.5cm). I can therefore go for size 37.

Now you can order the right size! Find the perfect pair for you in just 3 minutes with our quiz:

Joheela perfect match quiz

When in doubt, we recommend going for the larger of the two sizes you are considering. If a shoe is a little big, you can always wear it with socks or by adding insoles, for example. However, if it is too small, there is no way to wear it.

If in doubt, don't hesitate to contact us by e-mail ([email protected]), we'll be delighted to help you choose the right size.

9 out of 10 customers find their size thanks to our size guide! Please note that the size guide is only a guide to help you find the right size in our brand but cannot be a guarantee of the correct size, as many elements can change the results such as the width or shape of the feet or imprecise measurements.

In any case, don't worry! If the size doesn't fit, we accept returns, exchanges and refunds Learn more about returns, exchanges and refunds. If you're not sure of the size, try on your pair indoors on a smooth, clean floor (preferably a carpet or rug) when you receive them, to avoid soiling or damaging the sole in the event of a return.